Blog Category: RevOps Leaders

CRM Data Quality
RevOps Leaders

Top CRM Data Quality Tips from Operations Experts

CRM data quality is a big problem for most B2B companies. While customer data quality in general is difficult, many organizations rely on their CRM to be a single source of truth. This means that CRM data quality becomes vital…

Hyland Marketing ROI
RevOps Leaders

Coffee With Customers Ep. 5: Hyland’s Ben Bykowski on Unified Data for Marketing ROI

Our fifth episode of Coffee with Customers features Ben Bykowski, Director of Technology at Hyland Software. Ben and team selected Syncari to unify multiple marketing automation tools, namely Marketo and Pardot, with Salesforce. In organizations with multiple lines of business,…

Coffee with Customers Demostack
RevOps Leaders

Coffee with Customers Ep. 4: Demostack and Customer 360

Our fourth episode of Coffee with Customers features Eric Portugal Welsh, Director of Revenue Operations at Demostack. Eric unified Jira and Salesforce to create a distributed Customer 360 across sales, customer success and product development. Demostack is not unique in…

Mollie Bodensteiner
RevOps Leaders

Interview with RevOps Pro Mollie Bodensteiner

Recently we had the pleasure of sitting down with Mollie Bodensteiner, a RevOps pro with 14 years of experience under her belt. Mollie has successfully faced and tackled just about every RevOps challenge imaginable. Her insight and intelligence are a…

Coffee with Customers Dooly
RevOps Leaders

Coffee With Customers Ep. 3: Dooly’s Jenna Molby and Product-Led Selling

Sales teams can gain a lot of momentum and traction with product usage data. If a seller knows that multiple people from a given account have signed up to use a product, they know who to talk to and have…

Coffee with Customers Metadata
RevOps Leaders

Coffee With Customers Ep. 2: Metadata’s Sam Bowley & Product Usage Data

“Put more time back in the day of the sellers. Where the sellers operate is where I need to surface the data.” This is one of Sam Bowley’s philosophies as a RevOps professional. If sellers use Slack or Salesforce, he…

Coffee with Customers Conga Blog Banner (1)
RevOps Leaders

Coffee With Customers Ep. 1: Conga’s Scott Merselis & Data Unification

“Can we Syncari it?” We are not quite at the Kleenex level, but maybe one day Syncari will be a household name. At least, an “officehold” verb. That’s how the team over at Conga now talks about Syncari. They began…

RevOps Leaders

Defining Data Excellence with Eliya Elon [Interview]

Eliya Elon has been blazing trails since he was a teenager. His career kickstarted when he was 15: “My parents went bankrupt so I dropped out of school to work,” he explains. “I started my first business—the second CrossFit gym…

RevOps Leaders

Data, Proposals, And Pumping Iron With Kathryn Bennett And Ben Klein

Kathryn and Ben are proposal BFFs. As the Senior Manager of Proposal Operations at Maven Clinic, Kathryn Bennett is pumping out winning bids and teaching proposal managers how to succeed without compromising their sanity. When I invited her to speak…

RevOps Leaders

The Power of Translation with Christine Farrier Rosemin

It’s impossible to ignore Gusto’s Head of Channel Marketing. In a profession often notorious for verbose, jargon-y content, Christine is clear, erudite, and exacting. Whether she’s normalizing Black leadership with her presence or promoting Gusto’s all-in-one HR and payroll platform,…

RevOps Leaders

How Metadata Built a Unified View of Their Customers

Today, Sam Bowley, Sr. Director of Revenue Operations, and the Metadata team are using Syncari to unify their customer data and build the all-important “single view of customer.” We sat down with Sam to get a glimpse into what brought…

RevOps Leaders

The Principles of a Revenue Architect With Jeff Ignacio

If you’re in RevOps, you’ve likely seen Jeff Ignacio’s posts on LinkedIn. A quick perusal of his profile reveals a veritable treasure trove of operations knowledge, from his two cents on Ops trends to tactical tips that practitioners can apply…

RevOps Leaders

21 Tips From 2021’s Data Superheroes

Grab a cup of your favorite beverage, and set aside some time to read each section slowly and digest their knowledge. Those who want to get the full experience should read (or re-read) each hero’s full interview. Most importantly, give…

RevOps Leaders

90 Days In: Building an Empathetic RevOps Team

WebPT’s robust web-based solution helps therapists from single-therapist clinics to multi-location enterprises with integrated documentation, scheduling, and billing solutions. With Doug’s vision for process and an emphasis on reducing the stigma on mental health, he is forging a new way…

RevOps Leaders

Slowing Down to Speed Up: Insights from Legendary Ops Leader, Susan Whittemore

Our newest data superhero truly embodies the moniker. For the past 15 years, Susan Whittemore has led GTM (go-to-market) teams to optimize revenue delivery while keeping true to each company’s mission and brand promise. Whether it was boutique tax firms,…

RevOps Leaders

From Parenting to MOps: A Candid Chat With Laura Kendall

Data-minded leaders don’t stop being data-minded when they’re at home. Just ask MadKudu’s VP of Marketing, Laura Kendall, who recently gave birth to a baby girl named Ivy. “As a new mom with an anxious temperament, I might have taken…

RevOps Leaders

Data Nightmares and Marketing Miracles with Kanako Tone

Nick Bonfiglio: Why did you choose Marketing Ops? Why Alyce? Kanako Tone: It was time for a change. In my previous companies, I always reported to CMOs or VPs of Marketing. That system works fine, but I could see another…

RevOps Leaders

The Ops Multiverse: 7 Questions Answered By Data Superheroes

With great power comes great responsibility to share it. We turn to our heroes to answer seven of your most burning questions — so you can achieve even greater feats. Operations, Assemble  1. Nick Bonfiglio: Do data leaders make good…