Frequently Asked Questions
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What is a record?
A Syncari record is a unified record that contains data stitched together from multiple systems. For example, if a contact johndoe@example.com exists in 3 systems and is unified in Syncari, it counts as 1 record, not 3. -
What is a Synapse?
Unlike traditional connectors, Syncari Synapses deeply understand end system schemas, provide deep integration for specific operations like merge and soft-delete, and manage the impact of schema changes across every connected Synapse.
From a pricing standpoint, each system of record requires just one Synapse, regardless of how many times that system is used (e.g. sandbox, production). -
What is multi-directional sync?
Our patented transactional engine takes the basic concept of bi-directional sync (like what you may have between Salesforce and Marketo), enhances it with much needed data capabilities including statefulness, resilience and governance, and uses all that secret sauce to keep data across all your top systems in sync automatically. -
Are automations or transactions capped?
No. Unlike other platforms that offer complicated consumption or recipe-based pricing, Syncari keeps things simple. Every plan provides unlimited automations and transactions. -
What happens after Syncari Insights Preview ends?
In Oct 2022, Syncari Insights -- our solution for no-code, multi-system analytics -- will be available for purchase as an add-on to your current Growth or Enterprise Syncari subscription. Until that time, you can preview Insights capabilities at no additional cost. Just let us know and we'll provision it for you! Contact your Account Executive for more information. -
How should I think about my millions of product records?
Customer records scale linearly. Product records scale exponentially. We understand this and are willing to work with you on a price point that aligns with your specific situation. Contact your Account Executive for more information.