Blog Category: Customer Data Guides

Are you looking to integrate Zendesk with Slack? This powerful integration allows users to connect Slack channels to Zendesk tickets, enabling real-time notifications and slash commands for ticket actions. But that’s not all – the integration also includes side conversations,…

Pendo, a robust and influential product analytics tool, empowers businesses to gain profound understanding of user interactions with their products. By seamlessly integrating Pendo with essential business tools like CRM and marketing automation platforms, businesses can unlock even deeper insights…

Are you interested in learning about how to integrate Zendesk with other systems? In today’s fast-paced business environment, companies are looking for ways to streamline their workflows, improve collaboration, and continuously enhance their customer support processes. Integrating Zendesk with other…

Having a well-designed database schema is crucial for your organization’s success. Out of the box, HubSpot’s data model is not one-size-fits-all. But, as we’ll explore, there are several options for customizing the platform to suit your business, industry, or other…

In today’s competitive business landscape, streamlining go-to-market (GTM) operations is crucial for success. Integrating Pendo and HubSpot can help businesses achieve this by enabling them to collect valuable insights and effectively target their audience. Pendo, a top-tier product experience platform,…

What’s the difference between customer lifecycle and customer journey?  The first thing we need to define is that the customer lifecycle and the customer journey begin at the top of the funnel. We’re not talking only about paying customers, we’re…

As entrepreneurs, it’s common for us to obsess over our product and marketing strategies. The market is flooded with a host of software and no code integrations to automate or optimize these workflows. But how many of those workflows and…

In today’s fast-paced business landscape, customer satisfaction is key to success. That’s where Zendesk and Pendo come in – two powerful tools that help businesses improve your customer experience.  Zendesk is a customer service platform that allows businesses to manage…

If your B2B business uses both Zendesk and Jira, integrating these two platforms can bring significant benefits to your team’s productivity and efficiency. With Syncari, you can take this integration to the next level and streamline your workflows even further.…

We’ve already covered the launch of Salesforce Genie, but it gets better. Salesforce recently announced Einstein GPT, the world’s first generative AI for CRM.  Reading the press release and watching the keynote transported me back to 2018 when Salesforce launched…

If you’re in RevOps, you’ve likely used Salesforce CRM at some point, or maybe even Salesforce CDP.  Just to be clear, it’s a customer relationship management (CRM) platform that stores loads of data regarding contacts, products, orders, accounts, deals, and…

Are you curious to learn what Salesforce Customer Data Platform (CDP) is, how it works and some of its key features?  For starters, Salesforce CDP focuses on data unification and segmentation to fuel your customer 360 motion.  So if you’re…