Salesforce Synapse Overview

The Syncari Synapse for Salesforce provides bidirectional synchronization and fully supports Syncari functions and actions to: 

  • Standard Sales objects
  • Custom Sales objects

How the Salesforce Synapse works

Objects from Salesforce can be mapped to entities in Syncari using the powerful Sync Studio. Changes on the records for these objects are periodically (near real time) synced from Salesforce into Syncari. Syncari provides a flexible conflict resolution strategy in cases where multiple updates are noticed for the same record. The data can be enriched, deduped and cleansed before storing it in Syncari. Data flowing from different systems into Syncari is synced to Salesforce. Syncari also supports schema changes such as, addition of new field, field rename, and field delete.

Supported objects and workflow

The Salesforce Synapse allows synchronization on the below listed objects

  • Contact
  • Lead
  • Account
  • Opportunity
  • User
  • Campaign
  • Custom Objects

Out of the box dedupe, merge, lead segmentation, convert lead, etc are available in Syncari, which can be used in the sync pipeline for the above objects. Syncari also supports Salesforce tasks.

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