Safeguard Your Revenue: 4 Ways to Reduce Customer Churn
Now more than ever, preventing customer churn is vital to growth. Learn how Metadata, Dooly, Dremio and Chargebee reduce churn and increase efficiency in a rapidly changing market.
In this eBook, you’ll learn… ▹ How product usage data can be used to prevent churn ▹ How to deploy a real-time customer health score ▹ How to create 360-degree visibility ▹ How to automate customer onboarding to improve CSAT
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Increasing customer retention rates by 5% increases profits by 25% to 95%
How Distributed Truth Powers Churn Prevention
The product usage data imperative: user inactivity as a no-brainer churn predictor
The mechanism for using customer health trackers to activate success and support
The need for customer 360 to inform retention strategy
Distributed Truth as a framework for enabling scalable churn reduction
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Conga gets GTM tech stack to operate as one efficient system
Marketing Ops team builds “The New Conga” by unifying data, processes, and technologies across 37 systems to unlock post-merger hypergrowth
We were able to leverage customer usage data to create customer health scores. Those scores help us to predict upsell opportunities and get in front of potential churn."
Senior Director of Revenue Operations, Metadata