Safeguard Your Revenue: 4 Ways to Reduce Customer Churn

Now more than ever, preventing customer churn is vital to growth. Learn how Metadata, Dooly, Dremio and Chargebee reduce churn and increase efficiency in a rapidly changing market.
In this eBook, you’ll learn…
▹ How product usage data can be used to prevent churn
▹ How to deploy a real-time customer health score
▹ How to create 360-degree visibility
▹ How to automate customer onboarding to improve CSAT

Download the Book

Increasing customer retention rates by 5% increases profits by 25% to 95%

How Distributed Truth Powers Churn Prevention

How to reduce customer churn
  • The product usage data imperative: user inactivity as a no-brainer churn predictor
  • The mechanism for using customer health trackers to activate success and support
  • The need for customer 360 to inform retention strategy
  • Distributed Truth as a framework for enabling scalable churn reduction

We were able to leverage customer usage data to create customer health scores. Those scores help us to predict upsell opportunities and get in front of potential churn."

Metadata.io's Sam Bowley
Sam Bowley

Senior Director of Revenue Operations, Metadata