About Altair
Altair is a global leader in simulation, high-performance computing (HPC), and artificial intelligence (AI).
To support its enterprise data modernization strategy, Altair selected Syncari to replace its legacy master data hub. The objective: create a real-time, AI-ready platform to synchronize party data seamlessly across sales, finance, and support systems.
Today, Syncari’s Agentic MDM™ powers Altair’s unified data infrastructure—driving operational agility, platform-wide observability, and enterprise-scale digital transformation.
| Challenges | Solutions | Results |
|---|---|---|
| Legacy MDM lacked scale, visibility, and trust | Replaced legacy MDM with real-time platform | Fully replaced legacy MDM |
| API and Jira syncs failed with 5xx errors | Achieved 100% API uptime across systems | 100% uptime restored trust and speed |
| No alerts or retries during onboarding failures | Enabled real-time alerts and sync retries | Real-time alerts improved visibility |
| NetSuite syncs slowed finance and billing | Upgraded NetSuite with async and custom records | Resolved Jira and NetSuite sync failures |
| Teams couldn’t filter, export, or manage records | Secured access with role-based controls | Seamless data migration and go-live |
| No alerts for time-sensitive system issues | Deployed live dashboards and BI metrics | Delivered custom actions and SQL syncs |
| Limited tools for audit, cleanup, and reporting | Integrated MySQL with custom sync actions | Enabled advanced filtering and cleanup |
| Challenges |
|---|
| Legacy MDM lacked scale, visibility, and trust |
| API and Jira syncs failed with 5xx errors |
| No alerts or retries during onboarding failures |
| NetSuite syncs slowed finance and billing |
| Teams couldn’t filter, export, or manage records |
| No alerts for time-sensitive system issues |
| Limited tools for audit, cleanup, and reporting |
| Solutions |
|---|
| Replaced legacy MDM with real-time platform |
| Achieved 100% API uptime across systems |
| Enabled real-time alerts and sync retries |
| Upgraded NetSuite with async and custom records |
| Secured access with role-based controls |
| Deployed live dashboards and BI metrics |
| Integrated MySQL with custom sync actions |
| Results |
|---|
| Fully replaced legacy MDM |
| 100% uptime restored trust and speed |
| Real-time alerts improved visibility |
| Resolved Jira and NetSuite sync failures |
| Seamless data migration and go-live |
| Delivered custom actions and SQL syncs |
| Enabled advanced filtering and cleanup |
| Unified access for governance and control |
| Launched Insights Studio V2 for reporting |
Conclusion
Altair’s Data Transformation—Powered by Syncari Agentic MDM™
With Syncari, Altair fully replaced its legacy MDM and built a next-generation, AI-ready data infrastructure that scales with its enterprise needs.
The transformation unified party data across sales, finance, and support—ensuring API reliability, platform observability, and trust in every system of record. By empowering teams with governed, real-time data access, Syncari enabled smarter business decisions and operational resilience across the board.
Altair’s journey from fragmented systems to unified intelligence is now a core pillar of its digital transformation—and a benchmark for what’s possible with Syncari Agentic MDM™.
